Frequently Asked Questions about CREATE
Which doctor will I see?
This depends on which clinic you attend. Each London clinic has a team of highly qualified doctors. We have profiles of the doctors available on our website: if there is a particular doctor that you wish to see we will endeavour to find you an appointment with them. Because the clinic is open 7 days a week, not every doctor will necessarily be available every day. However, all doctors are highly trained and the team is overseen by Professor Nargund who meets weekly with the doctors to discuss patients.
Please visit Meet the team to find out more.
Will I see the same doctor throughout my treatment?
We will try our best to ensure that you see the same doctor if this is what you wish. However, given the highly time-dependent nature of your treatment, if your preferred doctor is fully booked we may have to offer you an appointment with an alternative doctor. All of the doctors are very highly qualified and discuss patient’s cases regularly at team meetings, so all doctors will be well-informed about your treatment. We cannot guarantee that you will see the same consultant or nurse every visit, however, it has been shown that involvement of more than one consultant in your clinical care can provide the best platform for governance and success.
How highly qualified are the doctors?
Our doctors are very highly qualified. They are all experts in the field of reproductive medicine and have been practicing for many years. They are committed to providing the highest-quality and safest care possible.
Where are your clinics located?
We have 2 clinics in London, one in Bristol, one in Birmingham and one in Hertfordshire. Our London clinics are located in Central London (St Paul’s) and South London (Wimbledon). Our Bristol clinic is located in Clifton Village, Bristol. Our Birmingham clinic is located in Birmingham Business Park and our Hertfordshire clinic is located in St Albans.
For more information, please visit Our Fertility Clinics.
Can I have all of my treatment at my chosen clinic?
You can have all doctors’ appointments and scans at any of our clinics. Theatre procedures are performed only at our St Paul’s, Wimbledon and Birmingham clinics as this is where the laboratories are located. This means that patients from Bristol or Hertfordshire travel to one of these clinics for 2 appointments: their egg collection and embryo transfer procedures.
Do the clinics have parking?
Our Wimbledon, Birmingham and Hertfordshire fertility clinics have on-site parking. If you are coming to St Paul’s or Bristol there is on-street car parking nearby.
How do I reach my chosen clinic by public transport?
Wimbledon: The closest station is Rayne's Park which is just across the road from the clinic. If you turn right outside the station and cross the road, the clinic is a few minutes walk away.
St Paul’s: The clinic is next to the St Paul’s tube station. If you come out of the tube via the exit marked ‘Cheapside’, the clinic is located in the big glass building immediately in front of you.
Birmingham: The nearest train station is the Birmingham International station, and the number 75 bus runs from this train station to the clinic.
Bristol: Bristol Temple Meads is the closest train station, and it is 3 miles away from the clinic.
Hertfordshire: The closest station is St Albans City and you can take the 602 or 84A to Kings Road. It is ten minutes drive away from the station.
We hold open days and evenings regularly at all our clinics. These include a talk by one of the Professors or lead consultants of the clinic, followed by a mini-consultation with the doctor. The Open Days usually run from 11am-1pm, Open Evenings from 6.30 - 9pm, and you can book them on our website. This gives you an opportunity to come and look round our facilities and meet some of the team. It also means that you can talk through your situation with a doctor who can give you advice and book you in for an appointment if necessary.