As Contact Centre Manager, Alex oversees all incoming and outgoing communication into CREATE for all of our clinic locations. It is her ethos to never say no and always deliver the optimal customer service experience to anyone contacting CREATE.
Alex is an accredited medical secretary with The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR) and has years of customer service experience in the private healthcare sector.
Alex loves working for CREATE as it allows her to help people achieve their dreams every day. The end result of successful treatment is incredibly rewarding to see.
Alex finds CREATE an exciting company to work for as it is always growing and evolving, working to improve IVF treatment and make it more accessible for everyone.